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Customer Advice – The Consumer Voice
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Customer Advice

Barclays Bank Fined £26million for Poor Treatment of Customers

Barclays Bank fined

In an incredible turn of events yesterday Barclays Bank was fined £26million for the poor treatment of small business and consumer customers that had fallen into arrears. Reading between the lines on the BBC, Telegraph and the Guardian, it seems Barclays employees harassed those that owed money while also offering solutions that didn’t take into account a customer’s financial position, ...

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What Are the Rules of the Road for Cyclists?

If you’d like to start a debate on social media, simply ask who has the rights to the road, cyclists or car and van drivers. This is a subject that many are passionate about for opposite reasons. For example, some cyclists believe that drivers need to take a lot more care when sharing the road with a cyclist, while some ...

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Money Nerd Gives Hope and Advice to PayDay Loan Borrowers

A new online advice service has been launched that is already helping those that have succumbed to temptation and taken out a PayDay loan. Money Nerd has a wealth of advice for those looking to avoid the high interest and extortionate charges, with more loopholes promised if visitors sign up to the free newsletter. What is a Pay Day Loan? ...

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Scams to Look Out for This Summer

is it a scam

We’ve all found ourselves the targets of scams, whether it’s an email that’s gone to our spam folder asking us to reveal our bank details so we can receive a few million pounds or seemingly personal mail from a Russian bride. We even receive mail that seems to be direct from our service providers and banks but when we look ...

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How to Choose the Right Removal Company

The Consumer Voice offices have moved a few times, as have our members. From hiring a man and van to spending thousands on a national removal company between us we’ve seen it all. Putting our heads together we now know how to find a removal company that will make the process easier without breaking the bank. Here are our top ...

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Comparing the Big Six Energy Companies

This guest post has been contributed by the energy experts at City Plumbing Supplies. City Plumbing provide boilers and home energy appliances that reduce energy consumption and ensure you make the most of every watt. They have smart room thermostats available along with a range of combi boilers, radiators and more to keep your home running smoothly and comfortably for ...

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HP Envy Review

Believe it or not we don’t like posting bad reviews and we do think long and hard before doing it. We also take into consideration the customer care we receive if we do come across a faulty product and give the retailer every chance to redeem themselves and to show us why their product is so great or even tell ...

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Amazon Get it Right

I strongly believe that in these tough economic times we should be made to feel valued when we choose to part with our hard earned cash. As consumers we may not realise it but we are in fact in control at the moment, not only do we dictate when a store has a sale, we are also realising its our ...

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Experts Reveal Scams and How You Can Avoid Them

By Martina Mercer Only yesterday I had a little rant on Facebook urging my friends to stop falling for the scams that kept showing up in my news feed. It wasn’t until some told me that they were unaware of the new social media low that I realised my initial news didn’t reach as many as I hoped. So here’s an ...

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Companies Aren’t Taking Consumer’s Privacy Seriously

New White Paper Looks At How GDPR Will Impact both Business and Consumers DST (NYSE: DST), a global provider of specialised technology, strategic advisory, and operations outsourcing to the financial and healthcare industries, and DataIQ, a specialist in data governance, research, and audit, today released the first in a series of white papers addressing the potential impact of upcoming General ...

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